Support

Bokbut customer support

What is Bokbut?

Bokbut sends encrypted text, links, photos and files between your phone and PC. Install the app on your phone and open bokbut.com in your PC browser. Scan the PC QR code in the app to connect, without an account.

Frequently asked questions

How do I connect to my PC?

1. Install Bokbut on your phone and open bokbut.com in your PC browser.
2. Open the QR scanner in the Bokbut phone app and scan the code on your PC. Approve only after checking that it is your own PC.
3. Enter your content, press Send, then check the other device for the new item. Six-digit code pairing is no longer supported.

I sent something, but it is missing or there is no phone alert

A completed send means the server accepted the item. It does not confirm phone delivery or a notification. Open Bokbut on your phone and check its inbox and internet connection. If the item appears but no alert arrives, check Notification settings in the app and notification permission on your phone. Keep any unfinished draft before retrying.

How are text and files protected?

QR-paired devices encrypt text and files on the device before sending. The server and file store retain encrypted content. Items are accessible for 24 hours on Free or 7 days on Pro; remaining stored files are automatically removed within 8 days. An approved browser can read your items, so connect only your own devices.

Where do I upgrade or manage Pro?

On your phone, open Bokbut > Settings > Upgrade to Pro. If you already subscribe, this is labeled Manage Pro Plan. Check the price and billing period shown in the app before purchasing. Cancel through the App Store or Google Play subscription settings where you purchased.

I want to delete my data

Use Settings > Delete data in the app to delete stored transfers and device settings. See the Privacy Policy for how internal metrics are handled and retained.

Contact us

If you need more help, please reach out by email.
support@bokbut.com